Usually eReaders are low maintenance devices that hardly ever get stuck or freeze. Anyhow, on a number of occasions when the device becomes unresponsive to touch or button input, you need to restart your device. In several circumstances like planning to sell your device, or passing/gifting it to somebody or when it behaves sluggish or freezes repeatedly, a hard reset is the only resort.
First, let us iterate the steps of restarting your ebook reader using soft and hard restart methods.
1. Restart Your eReader: Most problems in electronic gadgets can be fixed by a quick system reboot. To restart your device using software method:
A. Turn the screen on, if reading a book just press Home
B. Under menu select âRestart Your Deviceâ option
C. Then wait for your device to restart
You can also reboot your eReader device using buttons if youâre not able to navigate to the home screen or navigate to the menu options. This is called a âhard restartâ. Press and hold the power button for a few seconds until the display goes blank, continue holding the button for a while until the screen comes back on. The charging indicator LED will flash once denoting that your device has been rebooted.
2. eReader Factory Reset: On a number of occasions a factory reset is needed to be conducted to restore the eReader device to its former glory. It is called a âfactory resetâ because it reverses all the settings to default and cleans your device completely, removing all the data, logins and settings. To perform a âsoft factory resetâ your deviceâs battery must be a minimum of 40%. Follow these steps:
A. Go to the home screen on your device.
B. Under Menu, Settings, select âResetâ option.
D. In the dialog box confirming a factory reset, select âyesâ
E. Wait for your device to reboot with default settings
To âhard factory resetâ your device, press and hold the volume down/page down and power buttons simultaneously. On the system recovery screen, select âwipe data/factory resetâ option. Press the âpowerâ button to confirm selection.
A factory reset for your eReader is the last resort, so consider calling your customer service before performing a reset. Most problems on such devices can be solved by a simple reboot or by simply freeing up some memory and keeping the device optimally charged.